Digital Literacy – Marketing, Branding and Reputation Management Never Stop

There is one thing in business you can count on:  People are talking about you online. Social media is key to consumer  purchasing decisions, with 66% trusting opinions posted online. . Get out in front of your competitors by including social media as an important part of your marketing budget.

This workshop will help you develop a robust and sustainable online plan that puts you solidly in the lead in your market.

In this workshop we will look at:

  • Tools to monitor and manage multiple social channels
  • Creating a response chart for customer service
  • Creating a time budget for social monitoring
  • Creating a content calendar
  • Codes of Conduct for both employees and customers.

This workshop is for marketing departments, entrepreneurs and not-for-profits who are using social media but would like to make more active connections with customers and supporters.

RobinMarketing, Branding and Reputation Management Never Stop